AI Solutions for
Real Business Workflows
Pivotal Tech helps businesses automate order workflows, connect communication
channels with ERPs, and create high-quality marketing videos with AI.
Unstructured Chat
WhatsApp
"same as last week, tomorrow AM"
"same as last week, tomorrow AM"
Voice note
"Add 6 more packs of Sauce B to that"
"Add 6 more packs of Sauce B to that"
Photo Check
Handwritten product item checklist
Handwritten product item checklist
IDLE::READY
Structured Database
// WAITING
// WAITING
// WAITING
Proven Impact at Scale
AI systems already deployed across real B2B workflows, from order capture to operational automation.
70,000+
Inbound streams
Raw conversational messages ingested and validated yearly.
8,000+
ERP-ready logs
Structured order documents synchronized directly into system registries.
Order #8410
Matched
Order #8411
Matched
Order #8412
Matched
Order #8413
Matched
90%
Fewer entry errors
Automated corrections resolve address conflicts and item mismatches.
80%
Faster turns
Average internal loop times drop down below 12 seconds.
Manual processing0s
Automated system0s
Backed by Leading Enterprise Networks
Pivotal operates in collaboration with
regional development networks
,
enterprise technology hardware
, and
official trade associations
.
Streamline Daily Operations
Turn Customer Messages into Accurate Sales Orders
Pivotal AI captures orders from
WhatsApp
,
Instagram
,
email
, and other channels, then converts them into
structured
ERP-ready sales orders.
Live order conversion
Messy customer input → clean operational data
Messages received
Incoming messages
WhatsApp / Email / Social
WhatsApp
09:12
Voice note
0:12
“Same product as last order. Add two more cartons.”
Photo order
Image
Handwritten product list detected
Email
Repeat order
Monthly stock replenishment request
Generated ERP order
Ready for review
Click “Process order” to generate a structured ERP order.
Sales Order #2841
Matched
Customer
Restaurant Group A
Source
WhatsApp Group
Delivery
Tomorrow AM Route
ERP
Odoo / Custom ERP
SKU-1042 · Frozen Item A
x20
SKU-2198 · Sauce Pack B
x6
SKU-3301 · Repeat Item C
x12
✓
Order confirmed and queued for ERP sync.
Omnichannel to ERP Integration
Connect WhatsApp, Instagram, email, and other communication platforms directly with your ERP or internal database. Instead of copying orders manually from chat groups into spreadsheets or systems, your team gets clean, structured order records generated automatically.
AI Self-Learning Capability
Pivotal AI learns from past order history, recurring product choices, customer preferences, and common message patterns. Over time, it becomes better at understanding how each customer orders and matching informal requests to the correct products and SKUs.
case study
From Manual Ordering to Automated B2B Fulfilment
A
Hong Kong
food distributor received high-volume merchant
orders
through messy
WhatsApp
workflows. Pivotal AI turned the process into structured, schedule-aware
ERP
orders.
Incoming Buyer Order
Awaiting Structuring
“Need tomorrow AM delivery same as last Tuesday, but drop the frozen pork. Add 5 bags of Golden Phoenix Jasmine Rice (5kg) instead. Please route early!”
Pending workflow...
Estimated active time
Pending workflow...
Human error risk
Pending workflow...
Delivery schedule compliance
Manual Processing
Interactive StepsStep 1: Check History
Retrieve past order files.
Retrieve Last Tuesday
Step 2: Match Catalog SKU
Pick matching product weight configuration.
SKU-702 (10kg)
SKU-705 (5kg)
Step 3: Logistics Verification
Verify shipping route cutoff timeslots.
Check Cutoff
Pivotal AI Track
1-Click Auto Run
Waiting to compile...
Draft Invoice #5092
Auto-Matched
Account Group
Hong Kong Food Group A
Optimal Route
Tomorrow AM Route 3
Assigned SKU
SKU-705 Jasmine Rice 5kg (x5)
Assist in Sales & Marketing
Turn Business Assets Into Video Campaigns
Upload product images,
promotional copy
,
videos
, and
demos
. Pivotal AI transforms them into polished
marketing videos
for campaigns,
product launches
, and
sales enablement
.
Assets
0 / 4
Drag
Product image
Catalog photo or hero image.
Promo text
Offer and product benefits.
Existing video
Footage or product shots.
Product demo
Feature or use-case reference.
PREVIEW
Waiting for source assets
Add four assets to generate the video.
AI video timeline
Not ready
Visual
Message
Motion
Demo
AI VIDEO SHOWCASE
See the AI Video Engine in Action
Upload product images,
promotional copy
,
videos
, and
demos
. Pivotal AI transforms them into polished
marketing videos
for campaigns,
product launches
, and
sales enablement
.
pivotal.ai
Visualizing structural brand state shifts...
pivotal.ai
High-impact motion tracking execution...
pivotal.ai
Stylistic environment & texture transitions...